Ralph Wilcken

Ralph Wilcken is a seasoned professional with extensive experience in technical support and customer relations. Currently serving as the Senior Technical Support Specialist at Radio Design Labs since 2004, Ralph has successfully managed the technical support department, enhancing customer satisfaction and fostering relationships with industry stakeholders to drive sales and product recognition. Previously, Ralph worked at Intuit as a Support Services Specialist, where corporate support efforts significantly boosted employee productivity, and maintained facilities to ensure operational excellence. Additionally, Ralph's background as a Behavior Management Instructor at TERI Inc involved assisting individuals with disabilities in life skills development, crafting personalized lesson plans to promote learning and growth.