Christopher Derikart has a diverse work experience spanning several companies and leadership roles. Christopher has held positions at Radiology Partners, Plus One Communications, Teleperformance, and Calltech Communications.
At Radiology Partners, Christopher served as the Associate Vice President for the CORE Team, responsible for providing 24/7 clinical support to Radiology Partners' radiologists and clients. Christopher also held the role of Director of Operations, Call Center.
At Plus One Communications, Christopher held various positions including Vice President - Call Center Operations & Analytics and Vice President of Analytics. In these roles, they oversaw BPO operations, workforce management, training and development, and client relations. Christopher also promoted software solutions and directed analytical capabilities for internal operations and external SaaS clients and partners.
At Teleperformance, Christopher served as a General Manager, overseeing the daily operations of a large contact center and reducing staff turnover. Christopher also worked as an Account Manager, handling an international project and meeting key performance metrics.
At Calltech Communications, Christopher worked as a Project Manager, earning recognition for outstanding achievement. Christopher also held a position as an employee.
Overall, Christopher Derikart has a strong background in call center operations, analytics, and client relations. Christopher has successfully managed teams, implemented procedures, and achieved key performance goals in various industries.
Christopher Derikart obtained their Bachelor of Science degree in Management Information Systems from Indiana University of Pennsylvania, where they studied from 1998 to 2004. In addition to their degree, they have also earned various certifications, including "Finance for Non-Financial Managers" from LinkedIn in January 2018 and "Identify Sales Growth Opportunities" from LinkedIn in January 2017. Christopher obtained numerous other certifications from LinkedIn in December 2016, such as "Coaching and Developing Employees", "Design Thinking: Understanding the Process", "Leading a Customer-Centric Culture", "Lean Six Sigma Fundamentals", "Learn Salesforce: The Basics", "Managing Technical Projects", "Measuring Company Culture", "Process Improvement Fundamentals", "Project Management Simplified", and "The Importance of Purpose in the Workplace". Additionally, they obtained the certification of "Global Operations Procedures & Standards Trainer" from Teleperformance, USA in an unspecified year.
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