Claire Robinson

Claire Robinson is a seasoned professional with over 10 years of experience in Customer Service and Sales, currently serving as a Senior Customer Service Manager and previously as a Customer Experience Manager at Radius since September 2014. Claire is dedicated to prioritizing customer needs and fostering a positive customer experience culture within organizations. Expertise includes providing insights into Customer Experience Management, addressing and eliminating customer experience issues through process mapping and improvements, and driving operational enhancements. Previously held roles include Operational Support Manager at One Green Place, overseeing key operational functions; Outbound B2B Team Manager at Convergy, managing multiple campaigns for major brands; and Insurance Sales Manager at Autonet Insurance, leading a team within a high-volume call center environment. Education includes attendance at King Edward the Vl College Nuneaton from 1992 to 1994.