Angela Gichovi is a seasoned professional with extensive experience in the microfinance sector. Currently serving as a Service Delivery Officer at Rafiki Microfinance Bank since February 2016, Angela is responsible for front office management, accounts maintenance, complaints management, and cross marketing of banking products and services. Previous experience includes a role as a Credit Officer at Faulu Microfinance Bank from January 2015 to January 2016, where Angela excelled in sales and marketing of check-off facilities, onboarding new clients, and managing business-client relationships. Angela’s educational background includes studies at Chuka University.
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