Alexandre Lordello Mba

Salesforce Sr Customer Success Manager at RafterOne

Alexandre Lordello, MBA, PMP, is a seasoned professional with extensive experience in project and program management across various industries. Currently serving as a Salesforce Senior Engagement Manager at RafterOne since 2021, Alexandre oversees more than ten client accounts, focusing on project delivery, margin management, and customer satisfaction. Prior roles include Salesforce Program Manager at Infosys, where responsibilities encompassed managing significant projects for healthcare and beverage clients, and delivering complex initiatives in manufacturing. Alexandre also worked as a Salesforce Consultant for PricewaterhouseCoopers and held senior positions at Gelwan Investments Holding and TOTVS, showcasing a strong background in ERP, process reengineering, and IT strategy. Earlier experience includes impactful consulting work at Bain & Company and IBM, contributing to over 30 full lifecycle projects for Fortune 500 companies. Academic credentials include two MBA degrees and a Bachelor of Science in Mathematics and Computer Science.

Links

Previous companies

TOTVS logo
Infosys logo
IBM logo