Gábor Mihályi has extensive work experience in IT service management. Gábor started their career in 2005 as a System Administrator at Trinity Consulting Zrt. In 2008, they joined Budapest Bank Zrt. as an IT Operations Team Leader and later transitioned into the role of IT Service Management - ServiceDesk Leader. Gábor also served as the IT Service Management Change & Configuration Manager, responsible for the change and configuration management processes and the maintenance of the cmdb. In 2018, Gábor joined Raiffeisen Bank Hungary as the Head of IT Service Management.
Gábor Mihályi's education history includes attending the Budapest Metropolitan University from 2015 to 2016, where they studied Information Technology. Prior to that, they attended the College of Nyiregyhaza from 1996 to 2000, where they earned a Bachelor's degree in mathematics and IT. Additionally, they have a certification as an ITIL expert from AXELOS Global Best Practice. The specific dates or year of obtaining this certification are not provided.
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