Mohamed Spartali

Mohamed Spartali is an experienced professional in customer experience and operations management with a strong history of enhancing customer satisfaction across various industries. Currently serving as the Senior Manager for Customer Experience and Operations at RAK Digital Assets Oasis, Mohamed developed a comprehensive Freezone customer experience strategy that improved overall engagement. Previous roles include Customer Service Manager at Das Holding LLC, where Mohamed oversaw contact center operations, and Contact Center Manager at OLX Group. With extensive experience in the banking sector, including positions at Citi and Standard Chartered Bank, Mohamed has consistently focused on optimizing customer service quality and operational efficiency throughout a career spanning over two decades. Currently pursuing a Master's degree in Business Administration and Management at Anglia Ruskin University, Mohamed’s educational background includes a Higher Diploma in Marketing from Skyline University College.