Danny Nicolaou

Customer Support Executive at RAM Tracking

Danny Nicolaou is an experienced professional currently serving as a Work Scheduler at Dynniq since October 2018, alongside a concurrent role as a Customer Support Executive at RAM Tracking since June 2017. With a longstanding tenure at Fujitsu in the UK and Ireland since September 2007, Danny has excelled as an Area Controller (Team Leader), where responsibilities include leading a team of 16 schedulers, coaching for escalations, and ensuring adherence to Service Level Agreements (SLA) while maintaining high customer service standards. Prior experience as a Section Leader at HMV Retail Ltd from September 2005 to September 2007 involved stock management and sales target achievement. Danny holds 11 graded GCSEs, including English and Maths, from Cathedral High School.

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