Joseph Santos has extensive experience in customer service and management, currently serving as a Front Desk Agent at Ramada Plaza Hotel since August 2015, where responsibilities include direct guest interaction and adapting to dynamic operational needs during high occupancy periods. Prior to this role, Joseph worked in Sales Management at Visual Expressions from September 2007 to August 2015, overseeing sales operations, pricing, marketing, customer service, and staff training, along with financial management. Additionally, Joseph was a Support Representative at Dynalite Corp from December 2009 to June 2015, delivering exceptional service and communication to customers while managing equipment assessments and reports. Joseph holds a degree in Marketing Management and Business Management from Felician University, earned between 2011 and 2014.
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