Ajay Mistry is a Customer Research & Insight Manager at The Rank Group plc since June 2019, where Ajay established a research roadmap to guide retail and digital teams. Prior experience includes serving as Associate Director at Survey Solutions Limited, managing research for prominent clients, and as Competitor Insight Manager at British Gas, focusing on non-Energy markets. Notable past roles also include Research Manager at Ladbrokes Coral Group, where Ajay significantly increased customer panel membership, and Senior Consultant at Kantar Media, providing insights to the ECB. Ajay's diverse background encompasses roles across multiple companies, with expertise in market research, customer insights, and strategic recommendations.
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