Ben Ardito

Ben Ardito has over two decades of work experience in customer success and digital services. Ben currently holds the position of VP Customer Success at Rapid7 since 2023. Prior to that, they were the Head of Global Customer Success at Persado from 2022. In their role at Persado, they led a team that provided personalized communication solutions using AI technology. From 2018 to 2022, they worked at Epsilon as the SVP of Digital Services, where they focused on delivering personalized content at scale. Before that, they held the position of VP/GM Digital Solutions and Services at Epsilon from 2013 to 2018.

In 2011, Ben served as the VP of Professional Services at OrderMotion, where they led a team that implemented a customer success framework. Prior to that, they worked at eBay Enterprise Marketing Solutions (formerly e-Dialog) as the VP of Professional Services from 2001 to 2011. At eBay, they developed integrated marketing solutions for clients and worked closely with internal stakeholders.

Ben has also worked at Quickdot as a Product Manager, where they helped increase user adoption and engagement. Ben started their career at Primedia Enthusiast Magazines as a Web Team Lead and Associate Editor.

Ben Ardito earned a Bachelor's degree in Journalism from Saint Michael's College. No further details or timeline information about their education history were provided.