Danyelle Wilson Ofori

Danyelle Wilson Ofori has a diverse work experience in customer success management and related roles. Danyelle currently works as a Strategic Customer Success Manager at Rapid7, starting in January 2023. Prior to that, they worked at Forcepoint as an Enterprise Customer Success Manager from August 2020 to January 2023. In this role, they managed a portfolio of Fortune 100 Enterprise clients, guiding them through the post-sales lifecycle and ensuring fulfillment of their needs. Before Forcepoint, Danyelle worked as a Manager of Customer Success at Cybrary from December 2018 to July 2020. Danyelle also gained experience as a Customer Success Manager at Cision from February 2016 to November 2018, where they managed relationships with C-level executives and successfully executed the full post-sales lifecycle. Additionally, they have experience as a Logistics Account Specialist at Total Quality Logistics from February 2015 to January 2016, an Associate Recruiter at Signature Consultants from August 2014 to December 2014, and a Senior Retail Sales Associate at T-Mobile from December 2010 to September 2014. Danyelle's early career includes a role as a Human Resources Intern at Defense Security Service from June 2009 to August 2011, where they helped create the internship program and gained experience in various HR processes.

Danyelle Wilson Ofori has a Bachelor's Degree in Communication, Journalism, and Related Programs from Coastal Carolina University, which they completed between 2008 and 2014. Additionally, they obtained another Bachelor's degree in Mass Communication/Media Studies from Towson University from 2010 to 2012. Currently, they are pursuing a Master of Science (MS) degree in Information Technology Project Management at the University of Maryland Global Campus, started in 2016.