Devang Dalvi

Devang Dalvi has a diverse work experience in various roles and companies. Devang is currently working at Rapid7 as a Customer Success Manager for the APAC region, where they are responsible for protecting cloud and container environments and ensuring continuous security and compliance. Prior to that, they worked at National Australia Bank as a Service Delivery professional for two years. Before joining NAB, they worked at SMSGlobal as a Technical Account Manager, where they played a crucial role in delivering mobile messaging services and connecting businesses to their customers. Devang also worked at Serco, where they held multiple roles, including Manager and Team Leader. In these roles, they focused on maintaining high-level customer service standards, implementing policies and procedures, managing teams, tracking performance, and implementing retention techniques. Overall, Devang Dalvi has demonstrated expertise in customer success, service delivery, technical account management, and team leadership throughout their career.

Devang Dalvi attended St Xaviers High School in Mumbai from 1990 to 1997. In terms of additional certifications, Devang obtained the following: AWS Certified Solutions Architect – Associate from Amazon Web Services (AWS) in June 2021, AWS Certified Solutions Architect – Associate from Amazon Web Services (AWS) in June 2021, Associate Cloud Engineer from Google Cloud in May 2021, Microsoft Certified: Azure Fundamentals from Microsoft in May 2019, Certified Scrum Master from Scrum Alliance in March 2018, ITIL FOUNDATION from EXIN your ICT competence partner in July 2013, PRINCE 2 Foundation & Practitioner (institution not specified) in July 2013, and AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in August 2019.