Jamie Marraffa has a strong background in customer success and account management. From 2019 to the present, Jamie has worked as a Senior Customer Success Manager at Rapid7. Prior to that, Jamie held a role as an Account Manager at Workable from 2017 to 2019, where they were responsible for providing hiring teams with tools to streamline the hiring process. Jamie also has experience in sales, having worked as a Sales Representative at TraceLink in 2016, where they consistently achieved top performance. Jamie began their career in 2014 at Cosman Medical, where they worked in customer service and technical support. Additionally, Jamie served as a Candidate Advisory Board Member at LaunchSource starting in 2017.
Jamie Marraffa earned a Bachelor of Science (BS) degree from Northeastern University in the years 2010 to 2014. Additionally, they obtained certifications such as "InsightIDR Certified Specialist" and "InsightVM Certified Administrator" from Rapid7 in October 2020 and March 2020 respectively. Jamie also received a certification from LaunchSource, although specific details like the month and year of obtaining it were not provided.
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