Brittany Gerths

Brittany Gerths is a seasoned professional with extensive experience in customer success and account management. Currently serving as Senior Director of Enterprise Customer Success & Public Hub at Rapid since January 2021, Brittany has built the Enterprise Account Management function from inception, collaborating with Fortune 500 companies to enhance user adoption and ensure customer growth. Additionally, Brittany advises startups in Customer Success strategies since 2023. Prior roles include Director of Customer Success & Account Management at Copper, where Brittany led multiple teams and significantly increased revenue, and various positions at Intuit, contributing to sales innovation and accountability. Brittany holds a Bachelor of Arts in International Relations and Spanish from the University of California, Davis.