Krista Payne

Krista Payne is an experienced Enterprise Customer Success Manager at Rapid since October 2021, responsible for developing and maintaining long-term customer relationships while advocating for product feedback and managing renewals and growth. Prior to this role, Krista served as an Account Manager and Customer Success Manager at SmartBear Software, enhancing customer satisfaction and identifying growth opportunities. Krista's career also includes a position as a Talent Advisor at Strategic Talent LLC, addressing talent issues in accounting, finance, and IT, as well as a Sales Specialist role at Colortrieve, where account management and customer relations were key focuses. Earlier experience includes serving as a Sales Executive at SOURCEntra, specializing in custom solutions for various industries. Krista holds a Bachelor of Science in Business Administration from Colby-Sawyer College and has completed a study abroad program at Macquarie University.