Emma Williams has a background in hotel and tourism management, holding various roles in guest services and operations over the years. Emma currently serves as the Operations Director at Rapport Guest Services, a specialist provider of high-quality guest services for businesses. Throughout their career, Emma has shown dedication and expertise in developing and managing front and back of house services for esteemed companies such as MITIE Client Services and Pinsent Masons. Emma's experience and education from Sheffield Hallam University make their a valuable asset in the hospitality industry.
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