Mercedes R. has a diverse professional background in customer service and administrative roles, currently serving as an Asesor en Crédito Inmobiliario at Rastreator since January 2019. Previous experiences include positions such as Gestor de clientes at Rastreator.com, where responsibilities involved assisting users with mortgage loans, and various roles at Transcom, GLOBAL SALES SOLUTIONS LINE S.L, and UNISONO, focusing on customer support, financial products, and technical assistance. Educational qualifications include a Professional Certification in Mortgage Credit Advisory from IEAF and multiple studies in business administration, financial management, and negotiation techniques from CEEP and other institutions.
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