Kelli Kurka

Kelli Kurka is an experienced customer service professional currently serving as the Customer Service Manager at Rawlings Sporting Goods since May 2022, following a progressive career within the same company as a Lead Customer Service Representative and Returns Customer Service Representative from August 2017 to January 2022. Kelli's extensive experience includes effective problem-solving and product evaluation skills, as well as managing comprehensive return processes and product credits. Prior roles include Management Trainee at Enterprise Rent-A-Car, where Kelli focused on customer service and sales management, and Logistics Manager at Pro Athlete, Inc., handling order management and shipment issues. Kelli has also contributed to sports coaching, serving as a Graduate Assistant Softball Coach and Assistant Softball Coach at the University of Central Missouri and Culver-Stockton College, respectively. Kelli holds a Master’s Degree in Sports Management and a Bachelor’s Degree in Physical Education from the University of Central Missouri.