Pushp Pratap Singh Walia

Pushp Pratap Singh Walia has a diverse work experience spanning several companies and roles. Pushp Pratap Singh began their career as an Associate at Excel Callnet in 2008 before moving on to Wipro Limited as a Senior Process Associate in 2009. In this role, they focused on solving customer queries and retaining existing customers while promoting new products.

Afterwards, they joined Afore Technical Services Pvt. Ltd. as a Sales Team Lead, where they managed a team of 15 agents and achieved weekly targets. Pushp Pratap Singh then transitioned to Hartron Communications as an Assistant Manager Quality Control, overseeing a team of Quality Analysts for ReachOut Wireless. Pushp Pratap Singh also interacted with clients and provided feedback on process and product improvement.

In 2014, they joined Expediance as an Assistant Operations Manager, responsible for ensuring operational tasks were completed accurately, cost-effectively, and on time. Pushp Pratap Singh also maintained relationships with key clients and managed a team of Quality Analysts.

Most recently, they have been working at RAY · ALLEN, Inc. since 2016. Initially, they served as a Renewal Specialist, proactively managing and prioritizing renewal activities. Pushp Pratap Singh then moved on to become a Cisco EDM Business Analyst, where they converted business requirements into system requirements and suggested process changes for Cisco's Enterprise Database Management Team. Currently, they hold the position of Customer Data Operations Manager at RAY · ALLEN, Inc.

Pushp Pratap Singh Walia earned a Bachelor's degree in English Language and Literature, General from Panjab University from 2006 to 2010. Additionally, they pursued Computer Software Engineering at NIIT and received a GNIIT degree from 2006 to 2009. Prior to that, they completed their Higher Secondary education with a focus on English from Punjabi University between 2003 and 2005.