Mary Jarvis

Mary Jarvis is a seasoned professional in customer experience management, currently serving as the Director of Customer Experience at Raycon Inc. since November 2019. With a career that includes progressively responsible positions at Smalls and Angeion Group, Mary has demonstrated expertise in customer experience and operations, having held roles such as Customer Experience & Operations Lead and Business Services Analyst. Educational credentials include a Bachelor of Arts in American Studies and English from Cornell University and a Master of Fine Arts in Creative Writing from Hunter College, complemented by foundational education from The Episcopal Academy.