Kinga Payn

Kinga Payn currently serves as the Head of Institutional Banking Operations at RBS International, leading a team of over 100 professionals across Jersey, Guernsey, and the Isle of Man in delivering operational services to Institutional, Intermediary, and Fund clients. Prior experience at RBS International includes roles such as KYC Personal and Non-Personal Remediation Project Lead, where management of over 60 colleagues and an outsourced processing center was essential, and Customer Journey Manager, focusing on enhancing customer experience through stakeholder engagement. Early career experience includes positions at Santander International in Private Banking and as Operations Manager at Flying Brands. Educational background includes various qualifications from RBS International and Highlands College, alongside A Levels in English Language and Literature.