John Franklin

John Franklin possesses extensive experience in technical support, general contracting, compliance, data center operations, and restaurant management. Currently a Technical Support Specialist at RDI Corporation, John provides comprehensive omnichannel support for medical patients while effectively documenting interactions in CRM systems. Previous roles include managing design and renovation projects at J & S Enterprises, overseeing fleet operations as Compliance Director at Ray Hamilton, and enhancing efficiency as a Data Center Technician at CyrusOne. John also has experience as the owner of AP Jones Cafe, where management of daily operations and menu development were key responsibilities. John holds two Associate of Applied Business degrees in Computer Systems Networking and Telecommunications and Business Administration and Management from Cincinnati State Technical and Community College.