Alexander Murphy

Alexander Murphy has a diverse work experience spanning multiple industries. Alexander began their career as an Administrative Assistant/Ambulance Assistant at Medicman Private Ambulance Service, where they gained skills such as handling confidential information, working in a team, and maneuvering medical equipment.

Alexander then worked as a Customer Assistant at Telefónica UK, serving customers, assessing their needs, and processing contracts. Alexander also had administrative duties and dealt with small business owners.

Alexander later joined Abbey as a Customer Service Assistant, where they assisted customers with the new queuing system and handled low-level inquiries. Alexander also booked appointments and processed customer details.

Alexander then transitioned to Telefónica UK again, this time as a Customer Assistant, with similar responsibilities as their previous role. Alexander also processed phone repairs and notifications.

Moving into the banking industry, Alexander became a Claims Advisor at the Royal Bank of Scotland. Alexander logged claims, ensured adherence to company procedures, and handled duplicate payments. Alexander later became a Recoveries Advisor, specializing in pursuing third-party insurers for reimbursement of claim costs.

Alexander's next role was as a Test Analyst at Direct Line Group. Alexander worked on multiple releases of a claim transformation project, collaborating with the test lead and end users to create test plans. Alexander also scripted system tests based on acceptance criteria.

In 2013, Alexander joined BCA Europe as a System Test Analyst. Alexander worked in a cross-functional team, creating and executing test cases and test plans for various projects. Alexander focused on transferring information between web-based applications and internal systems.

At Sogeti UK, Alexander held the positions of Consultant/Senior Test Analyst and Principal Consultant/Test Lead. Alexander built and maintained automation frameworks for Three and the Home Office, utilizing tools such as Cucumber, SitePrism, and Capybara. Alexander also provisioned virtual servers and maintained Jenkins instances.

Most recently, Alexander worked at Wowcher as a Test Engineer, before joining Reach plc in 2018. At Reach plc, they have progressed from QA Engineer to QA Team Lead, QA Test Manager, and currently the Head of Quality Assurance.

Overall, Alexander Murphy's work experience showcases a strong background in quality assurance and testing, with additional expertise in customer service, claims management, and administrative roles.

Alexander Murphy attended Coulsdon College from 2005 to 2007. Prior to that, they attended St Joseph's College, but no specific dates or degrees are mentioned for this institution.