Kenny Dyson

Kenny Dyson is a seasoned professional in software support and analysis, currently serving as a Senior Software Support Analyst at Reapit since July 2017, where management of a small team and delivering dedicated support for CRM solution RPS Enterprise products are primary responsibilities. Prior experience includes roles as a 1st Line Software Support Analyst at Reapit, Operational Support Administrator at Royal Mail Property & Facilities Solutions, and Customer Support Representative at Expert Business Intelligence Ltd. Expertise encompasses thorough system investigations, SQL database understanding, and comprehensive technical support across various organizations, demonstrating a strong foundation in IT and customer service since earlier positions in data entry and technical support. Educational background includes A2 qualifications in Applied Science and ICT from John Taylor High School.