Louise Braybrooke CCRA

Louise Braybrooke CCRA has an extensive work experience spanning over several companies. Louise is currently working as the Chief Client Officer at Reask since September 2022. In this role, their responsibilities include driving client retention, supporting the growth strategy, and managing all client-facing activities.

Prior to their current role, Louise worked at Insurity as the AVP, Customer Success from March 2021 to September 2022.

Louise also held the position of Client Services Director at SpatialKey from January 2016 to March 2021. At SpatialKey, Louise delivered analytics and user experiences to the insurance industry, empowering insurers with valuable insights and increased transparency.

Before joining SpatialKey, Louise worked at RMS for a significant period. Louise held various roles at RMS, including Senior Director, Sales Engineering from May 2013 to December 2015. In this role, they identified and developed RMS product solutions to meet client business needs. Louise also led a global sales engineering team and facilitated client adoption of new products and services. Additionally, they served as the Head of Account Management, Client Support Services and Director - Client Service during their time at RMS.

Prior to RMS, Louise worked as an Account Executive, Senior Account Manager, Account Manager, and Product Support Engineer in different time frames from 2003 to 2009. In these roles, they developed strategic client relationships, sourced new business, and provided support for product implementation and management.

Earlier in their career, Louise worked at Aon Benfield as a Compliance Assistant from June 2000 to June 2003. Louise was responsible for compliance in pensions and investments, specializing in group personal pensions and group risk.

Louise also gained experience at Lincoln Financial Group as a Pensions Review Assistant, where they worked on a nationwide regulatory review of pensions mis-selling. This role involved investigating and calculating losses on a case-by-case basis.

Furthermore, Louise worked at Royal London Mutual Insurance Society (formerly United Friendly Assurance) as a Pensions Analyst. Here, they were part of a project team responsible for the nationwide review of pensions mis-selling, conducting interpretation, calculation of loss adjustments, and issuing redress awards.

In summary, Louise Braybrooke CCRA has a diverse work experience, primarily in client-facing and leadership roles in the insurance and technology industries. Louise has a strong background in client retention, sales engineering, customer success, and compliance.

Louise Braybrooke CCRA attended The Manchester Metropolitan University from 1995 to 1998, where they pursued a Bachelor of Science (honors) degree in Environmental and Geographical Sciences.