Andy Khan-Craig is an experienced Senior Delivery Lead at Red Badger since December 2016, specializing in leading multi-disciplined Kanban teams and facilitating product delivery through data and user research. Prior experience at Sky from March 2009 to July 2016 includes roles such as Senior Consumer Editor for Sky Q and Sky Mobile, where Andy recruited and managed a team of editors, defined content strategy, and developed tone of voice guidelines. Other notable positions at Sky involved managing online customer experiences, defining roadmaps for AGILE Scrum teams, and leading usability research to enhance customer interactions. Earlier experience includes serving as a Level 2 Editorial Agent at Arvato Services, providing support and training for Microsoft adCenter campaigns. Educational credentials include a BA Hons in English from the University of Leeds.
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