J Bret Didier possesses extensive experience in contact center management and operations, currently serving as Route Manager at Red Hanger since January 2020 and as Contact Center Director at Hacked Snacks since March 2018. Previous roles include Contact Center Operations Manager at ASEA, where J Bret Didier focused on optimizing contact center technology to enhance agent performance, and Contact Center Site Manager at Jeunesse Global, following the acquisition of MonaVie. Further experience includes managing global customer service and technology at MonaVie, AP Vendor Manager at ACS Technologies, and Sr Team Leader at Convergys. J Bret Didier holds a Bachelor of Business Administration from the University of Denver and an Associate of Science from Iowa Western Community College.
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