Mano Oum

Mano Oum is a skilled professional with extensive experience in technical support and systems administration. Currently serving as a Systems Support Engineer II at Red River since February 2023, responsibilities include email administration, troubleshooting iOS devices, and managing help desk operations to ensure timely resolution for users. Prior experience includes roles at TEKsystems as a Technical Support Specialist, where onboarding and asset management were key tasks, and as a Senior Member Service Representative at Jeanne D'Arc Credit Union, focusing on customer inquiries and resolving issues efficiently. Previous positions at Bank of America involved proactive relationship management and sales performance, while experience at Capital One emphasized brand awareness through innovative marketing strategies. Mano holds a Bachelor of Business Administration from the University of Massachusetts Lowell.