Aura Lopez

Aura Lopez has a diverse work experience spanning several industries. Aura'smost recent role is as a Sales Support Specialist at red violet, a company traded on NASDAQ. Prior to this, Aura worked at Teleperformance, USA for almost a decade. Aura held various positions within the company, including Manager, COPC Implementation Leader, Sprint eChat Supervisor, Subject Matter Expert Supervisor, and Xbox Customer Support Agent. During their time at Teleperformance, Aura was responsible for setting and managing productivity standards, coaching and counseling employees, and ensuring service levels were met. Before Teleperformance, Aura worked as a Passport Specialist at US Passport Services, where they handled incoming and outgoing calls and resolved customer interactions. Aura also has experience as a Sales Support at Forum Publishing Group and a Customer Service Rep at PRC, where they responded to customer inquiries and processed orders. Aura's work experience demonstrates their ability to handle a wide range of responsibilities, provide exceptional customer service, and meet performance targets.

Aura Lopez obtained a Bachelor's degree in Home Health Aide/Home Attendant from the International Institute for Health Care Professional in the years 2011-2012. Prior to that, they attended Piper High School, but no degree or field of study information is provided for that period. In terms of additional certifications, Aura Lopez obtained a COPC certification from COPC Inc. in August 2017. Aura also holds a Home Health Aide certification, but no additional information about the institution or when it was obtained is provided.