John Davies

Service Delivery Manager at Redcentric

John Davies has over 30 years of work experience in the field of technology. John started their career in 1984 as an Environmental Test Engineer at GEC Avionics. John then worked as a Field Service Engineer at Westward Technology from 1986 to 1990.

In 1990, John joined Trend Communications as a Field and Support Engineer, and they stayed with them until 1994. John then moved on to ONI plc, where they worked for over 11 years. At ONI plc, they held various roles, starting as a support engineer and later becoming an Engineering Manager. John was responsible for the delivery of installation, maintenance, service desk, contracts, and support services of Cisco IPT solutions. John also played a key role in attaining ISO 9001:2000 and Cisco Silver Partner status for the company.

In 2006, John joined Comunica Ltd (now part of the Redstone Group) as a Tech Support Manager. John was primarily responsible for managing Voice and Data Engineers, servicing blue-chip clients. John also provided pre-sales support on Cisco IPT and Nortel Voice and Data solutions.

From 2008 to 2013, John worked at Redstone as a Technical Support Manager. Their responsibilities included leading a team of over 40 highly skilled engineers in Cisco IP telephony, Nortel Voice and Data, Extreme networks, Avay, and Siemens voice solutions. John also provided professional and consultative solutions to the business.

Since 2013, John has been working at Redcentric as a Service Delivery Manager. Detailed information on their roles and responsibilities in this role was not provided.

John Davies has studied Electrical and Electronics Engineering at the University of South Wales. John has not obtained any specific degree from this institution. Additionally, they hold a certification in ITIL Foundation, but no information regarding the institution, month, or year of obtaining it is provided.

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