Eileen Gates

Eileen Gates is a seasoned professional with extensive experience in program and customer success management. Currently serving as Principal Program Manager at Red Hat, Eileen has previously held roles such as Sr. Program Manager in North America Field Enablement and Associate Success within Global Services. Prior experience includes managing professional services at rmsource, where Eileen led a team focused on Microsoft Collaboration Suite engagements, and significant contributions at VitalSource in various leadership capacities, driving transformations in customer success and publisher account management. Eileen’s career also includes a tenure at ChannelAdvisor as Global Recruiting Manager and consulting roles at Greene Resources. Eileen holds a BA in Political Science from the University of North Carolina at Chapel Hill and a certificate in Diversity & Inclusion from eCornell.