Siyabonga Dlongodlongo

Siyabonga Dlongodlongo is an experienced Software Support Analyst at redPanda Software, with a strong background in IT support and network management. Previous roles include a 2nd Line Analyst at Computacenter South Africa and L2 Software Support Analyst at Construct, where responsibilities involved troubleshooting software issues and validating user-reported problems. Siyabonga's extensive experience also includes IT Network Support at Experian, focusing on Active Directory management, and Desktop Support Technician at PMI Connect, specializing in hardware and software troubleshooting. Currently pursuing AWS Certified SysOps Administrator and IT Network Engineer certifications, Siyabonga has a solid educational foundation with training from Optimi College and Pearson Professional South Africa.