David Oertli

Sr Director, Customer Operations at Reed Group

David Oertli has over 30 years of work experience in the insurance and claims management industry. David started their career as a Multi-Line Examiner at Liberty Mutual Insurance from 1988 to 1991. David then worked as a Senior Liability Examiner at Alexsis Claims Management from 1992 to 1994. Following that, they joined Sedgwick CMS in 1995 as an Operations Manager and eventually became the Director of Claims. There, they oversaw claim staff, managed budgets and profitability, and handled account management and problem-solving initiatives. In 2014, they joined ReedGroup as the Sr Director of Customer Operations. In this role, they were responsible for managing client relationships, driving operational excellence, and ensuring customer satisfaction and retention.

David Oertli obtained a Bachelor of Science degree in Business Administration Management and Industrial Relations from Minnesota State University between 1983 and 1986. David also holds additional certifications as an Associate In Claims and an Associate In Risk Management, but there is no further information regarding the institutions or the specific years of obtaining these certifications.

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