Michelle Covington

Michelle Covington is a Senior Technical Writer with extensive experience in technical documentation and customer support. Currently at Rekor Systems since September 2021, Michelle has a rich background spanning various roles, including Customer Services Supervisor and Software Engineering Business Analyst at DRB In-Bay Solutions, where responsibilities included managing escalated customer issues and gathering requirements for software development. Previous positions include Senior Technical Writer/Editor at companies such as SAIC and TeleCommunication Systems, Inc., where Michelle developed documentation for complex systems and web-based software. Michelle's career began in the United States Air Force as a Chinese Cryptologic Linguist/Intelligence Analyst, showcasing a strong analytical background. Educational credentials include an Associate of Arts in Education from Indian River State College.