Charles Lucas

Charles Lucas is an experienced professional in product management and corporate operations, currently serving as Product Director at Reliance Matrix since October 2021, where accountability includes managing and growing product lines and overseeing product development initiatives. Previously, as Corporate Vice President at New York Life Insurance Company, Charles managed daily operations and facilitated strategic implementations to enhance organizational processes. Charles's extensive tenure at CIGNA included roles such as Client Absence Management Consultant, FML Project Manager, Disability Team Leader, and Disability Claim Manager, showcasing a deep understanding of leave of absence policies and disability claims management. Charles holds a Bachelor of Arts in Criminal Justice from Gannon University, earned between 1994 and 1997.