Jacklyn O'Brien

Jacklyn O'Brien is an experienced Customer Success Manager with a strong background in ERP, CRM, and business intelligence within the Microsoft ecosystem. Currently employed at Western Computer since October 2021, Jacklyn previously held similar roles at NAVDNA and Velosio, both recognized Microsoft partners. Prior to focusing on customer success, Jacklyn worked as a Territory Business Development Manager at ConnectWise and held various recruitment and marketing positions at Northwestern Mutual and WilsonHCG. Jacklyn's academic credentials include a Bachelor of Arts in Marketing from Saint Leo University, showcasing a foundation in communication and client engagement.