Kirsten Banks has a diverse work experience spanning from 2003 to 2022. Kirsten currently works as a Product Owner at Remarque Systems since June 2022. Prior to this, they served as a Manager/Product Owner, Production Technology at PennyMac Loan Services, LLC from March 2021 to June 2022. Before that, they worked as a Business System Analyst at Arch Mortgage Insurance Company (Arch MI) from November 2020 to March 2021, and as a Business Systems Analyst at IQVIA from February 2020 to November 2020.
From July 2017 to January 2020, Kirsten worked at RegEd as a Senior Business Analyst, where they played a pivotal role in defining and enhancing the company's SaaS products and solutions. Prior to that, they worked as a Business Analyst at Ciber Global from January 2015 to July 2017, where they collaborated with stakeholders to document complex business requirements, and as a Quality Assurance Analyst from April 2013 to December 2014, where they served as a subject matter expert and authored test cases for various projects.
Earlier in their career, Kirsten worked at SoftPro, where they held multiple roles. Kirsten served as a QA Tester from August 2012 to April 2013, ensuring system enhancements met requirements and testing existing functionality. Kirsten also worked as a Technical Writer from July 2011 to April 2013, consolidating documentation and developing policies and procedures. Additionally, they served as a Technical Implementation Specialist from April 2010 to October 2011, providing technical consultation and installing software platforms. Lastly, they served as a Project Owner from April 2008 to October 2011, coordinating project assignments and overseeing change management, and as a Senior Document Developer from April 2003 to April 2008, leading projects and providing support and training for a specialized team.
Kirsten Banks completed their Bachelor of Arts degree in Criminal Justice from the University of Maryland, which they attended from 1990 to 1994. Kirsten later pursued further education and received a Paralegal Certification with a concentration in Real Estate from Meredith College, where they studied from 2000 to 2001.
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