Ramon Saenz

Ramon Saenz is an experienced analytics manager currently working at Remitly since September 2020, specializing in Customer Success Analytics and collaborating with stakeholders to enhance customer experience. Previously, Ramon held several roles at Remitly, including Customer and Business Assurance Senior Team Manager, where responsibilities involved ensuring compliance with regulations, as well as roles focused on risk analysis and fraud prevention through data-driven methodologies. Prior to Remitly, Ramon spent over 13 years at Claro Nicaragua, serving as Revenue Assurance Manager and Analyst, emphasizing proper billing, collection processes, and fraud detection. Ramon holds multiple degrees from Universidad Nacional de Ingeniería, including a Master’s degree in Information and Communication Technology Management and various postgraduates in telecommunications and business management.