Ignacio Portillo Sainz

Ignacio Portillo Sainz has a diverse work experience that spans from being a Marketing Junior Analyst at RENFE in 2006 to their current role as the Head of B2C Marketing Loyalty, CRM, Mk. Automation and Digital media at Renfe. In between, they held various roles such as Web Analytics Manager, Market Analyst, Market Research & Competition Manager, Customer Experience Manager, and Key Account Manager. Ignacio also worked for organizations like MTR Corporation, Caixanova, New Northumberland Hotels ltd., Sage, and Foster Wheeler in different capacities such as Business Analysis, database management, and marketing.

Ignacio Portillo Sainz obtained a PhD in Market Research from Universidad Autónoma de Madrid from 2008 to 2010. Prior to that, they completed a degree in Business Administration and Management from the same university between 1998 and 2003. Ignacio also pursued additional certifications in Marketing from Wharton Executive Education, Questionnaire Design for Social Surveys from the University of Michigan, and Regression Models from Johns Hopkins University in 2014.