Moipone Nyepetsi is a logistics customer service agent at Rentoza since January 2024, previously serving as a senior customer support agent where responsibilities included managing and resolving inbound customer payment queries via Zendesk and meeting departmental performance expectations. Prior experience includes positions as a language consultant at Tutlo.com and MPC Connect, a social media intern at Global Commerce Media GmbH, and a digital customer care consultant at MultiChoice Group. Moipone also volunteered at Start Up Grind UFS for the Gen-X festival. Educational qualifications include a Bachelor of Social Science in Psychology and Business Management from the University of the Free State, a Certificate in Communications N4 from Goldfields TVET, and ongoing studies at Moonstone Business School of Excellence, among other training programs.
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