Shakeeb Inayat is a Customer Success Manager and Trainer at RepairDesk, specializing in repair shop POS software since February 2021. Previously, Shakeeb served as a Customer Service Team Lead at Mindbridge Private Limited from February 2017 to February 2021, where responsibilities included managing a support team and overseeing daily targets and KPIs. Shakeeb began a career in customer service as a Customer Service Representative with ePlanet Pakistan from September 2015 to July 2016, focusing on inbound calls and addressing customer concerns related to subscriptions and payment issues. Shakeeb holds a Bachelor of Business Administration in Human Resources Management from the University of Gujrat, earned between 2010 and 2014.
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