Rosanne Derosa

Rosanne DeRosa is a seasoned professional currently serving as the Global Customer Service Analyst Manager at Repligen Corporation since August 2019. In this role, Rosanne focuses on aligning company goals with customer satisfaction, minimizing process complexities, and improving efficiencies through streamlined procedures. Rosanne trains teams in both the EU and US, manages order processes, and resolves international challenges in cooperation with shipping and logistics teams. Previously, Rosanne held the position of Customer Service Consultant at The TJX Companies, Inc. from October 2012 to August 2019, where expertise in technology and business systems was demonstrated, including the successful implementation of various applications and proficient communication across organizational levels. Rosanne holds a Bachelor of Professional Studies in Fashion Design and Retail Studies from Marist College, earned between 1978 and 1982.