Efrat Partouche

Efrat Partouche is a seasoned professional in customer success and sales, currently serving as Executive Vice President for Customer Success & Sales at Resident since May 2018, following a role as Vice President in the same area. Prior experience includes membership at Chief from June 2021 to June 2023 and a position as Director of Global Sales & Customer Experience at Ashford.com from February 2017 to February 2018. Efrat's background in customer service includes leadership roles at Diamonds International from June 2011 to November 2016, where responsibilities spanned Director of Customer Service & Repairs Departments and Repairs Manager, along with experience as a Corporate Trainer and Sales Associate from August 2003 to August 2009. Initial professional experience was as an Administrative Assistant at Open Sky Inc in early 2003. Efrat holds a Graduate Gemologist degree in Diamonds & Gemstones from the Gemological Institute of America in 2005 and has pursued further education at the University of Phoenix- Online from 2009 to 2011.