Shaan Roopnarine

Shaan Roopnarine is an experienced professional with a strong background in community management and social media support. Currently serving as the Community | Social Media Support Manager at Resident since December 2020, Shaan manages a support team focused on enhancing customer experience across various platforms. Concurrently, Shaan is a Customer Experience Advisory Board Member at the University of South Florida Muma College of Business and a Content Creator for YouTube, specializing in cooking and food-related content. Previous roles include On-Air Personality and Show Producer at Sirius XM Radio Inc., Digital Marketing Manager at 81 Organics, and Social Care Manager at Moneris, showcasing a comprehensive skill set in social media management, content creation, and customer engagement. Shaan's extensive experience in community management was further developed during a decade-long tenure at Rogers Communications, alongside earlier work in radio and music promotion. Shaan holds a degree from Centennial College.