Diorella Čavić

Diorella (Joy) Čavić is a seasoned professional with extensive experience in technical service management and consumer relations across various industries. Currently serving as Global Senior Manager in the Technical Service Transformation Office at ResMed, responsibilities include leading strategic initiatives to enhance operational efficiency and effectiveness within the organization. Previous roles at ResMed involved designing service business partnering strategies and managing commercial operations in Australia and New Zealand. Diorella has held significant positions at Ontex, AH Beard, Duracell, RB, Wrigley, and Sykes Enterprises, demonstrating expertise in customer service, supply chain management, and contact center operations. Diorella holds a Master of Business Administration from Macquarie Business School and a Bachelor of Arts in Public Administration from the University of the Philippines.