Elizabeth P. is an experienced professional with a strong background in leadership and customer service across various industries. Currently serving as the Lead Concierge at Resort Lifestyle Communities since July 2017, Elizabeth leads a team, oversees daily activities for residents and employees, and has participated in community openings. Previous roles include Call Center Representative at Empower Federal Credit Union, where a high accuracy rate was maintained in customer service, and Bank Teller at M&T Bank, noted for exceeding quarterly goals. Additional experience includes leadership positions at Outback Steakhouse and Sodexo, focusing on employee training, customer satisfaction, and operational management. Elizabeth holds educational credentials from Johnson & Wales University and Onondaga Community College.
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