Naveen Kumar

Naveen Kumar currently serves as the National Project Manager at Smollan since November 2018, where responsibilities include collaborating with clients and distributors to enhance product visibility and analyzing KPIs for compliance. Previously, Naveen held the position of Regional Manager South at Smollan, focusing on promotional strategy implementation. Prior experience includes roles at TCS E-COM, where Naveen advanced from Buyer Resolution Officer to Acting Manager of the Customer Experience Unit, emphasizing customer satisfaction and resolution processes. Earlier positions include Complaint Officer at Bank Alfalah Limited and Phone Banking Officer at HSBC Retail Banking and Wealth Management. Naveen Kumar holds a Master's degree in Business Administration from Iqra University and a Bachelor of Commerce in Accounting and Finance from Karachi University.