Marcea Say

Marcea Say is a skilled Customer Education Specialist at Responsive, with a diverse background in customer success and client engagement. From November 2021 to the present, Marcea has held multiple roles, including Senior Customer Success Manager and Customer Success Manager. Prior experience at Quest Diagnostics from May 2018 to November 2021 involved overseeing client engagement as a Supervisor and leading quality initiatives. Earlier experience includes a Consultant position at Men's Wearhouse, where Marcea managed customer escalations and facilitated wedding planning. As an HR Project Manager at Kansas Memorial Union, Marcea enhanced employee onboarding and marketing initiatives. An internship at Evocreative provided experience in event management and multimedia editing. Marcea holds a Bachelor of Arts in Journalism from the University of Kansas.