Navin Kumar is an experienced professional currently serving as a Member at The Customer Success Association since January 2024 and as a Customer Success Manager at Responsive since February 2022. Previously, Navin worked as a Product Consultant - Enterprise at Animaker Inc., where efforts were focused on addressing the challenges of content creation for marketing, learning and development, and human resources. A background in sales and customer success was gained at Testsigma Inc., where the emphasis was on modernizing software testing processes. Prior roles include Account Manager and Inside Sales Representative at Vembu Technologies, an internship at Nokia Siemens Networks, and a consulting position at Sutherland Global Services. Navin holds a Bachelor of Engineering in Computer Science from Anna University Chennai and has completed further education at IE Business School.
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